But how can you have a subjective approach when you don't know all the facts? Like Erik said, Greengrass took what he did know and worked from there. It is a known fact (from the phone calls) that the passengers made an effort to take control of the plane. How this is depicted is subjective, since we have no eyewitness accounts of how that really went down. Manipulative? Perhaps, but I think Greengrass wanted to make those passengers into heroes a bit, because I think this is how Greengrass sees them (a personal opinion in a film? Shudder).